Features

An overview of our versatile, intuitive, and optimized tools

Detailed insights into the diversity of dewabit: Here, you will discover the multifaceted features of our platform - from efficient item management, streamlined order processing, intelligent analysis tools, to customizable templates and notifications - all carefully designed to simplify, automate, and ultimately optimize your eBay business.

Orders

Organize orders, print shipping labels and resolve problems

Manage Orders

Mark your orders as shipped or paid and send direct messages to your customers.
  • Mark orders as Paid or Shipped
  • Add notes to orders and tag orders with eight colors per account
  • Print shipping labels directly from the application
  • Send messages to buyers
  • Combine orders from a single buyer
  • Print Shipping Labels

    In cooperation with Shippinglabel, you create shipping labels directly in dewabit - with DHL, DHL Express, Deutsche Post, DPD, GLS, Hermes, UPS, FedEx and Austrian Post. This cuts your shipping process down to a few clicks, without the need for external shipping services.
  • Use Your Own Contracts
  • Free service for low-volume shippers
  • Print shipping labels directly from the application
  • DHL, DHL Express, Deutsche Post, DPD, GLS, Hermes, UPS, FedEx and Austrian Post
  • Several labels per order (several parcels), each one can be cancelled individually
  • Export and import shipments as CSV - files can be exchanged between web and Windows
  • Resolve Issues

    Resolve cancellations, returns and buyer protection cases directly in dewabit: accept or decline cases, issue refunds, provide shipping information and send the buyer a message. This lets you react quickly and keep an eye on your service status on eBay.
  • Clear management of transactions with issues
  • Accept or decline cancellations, returns and buyer protection cases
  • Issue refunds directly
  • Provide shipping information and send the buyer a message
  • Orders are automatically moved to the Problems folder
  • Process order files automatically (Windows)

    dewabit for Windows watches a folder for order files (CompleteSale) and sends the details straight to eBay. This lets you connect your inventory management system without programming an interface.
  • Send paid and shipped status straight to eBay
  • Carrier and tracking number are transferred as well
  • Connect your inventory system without interface programming